Pacific Centre Family Services Association

Communities served:  

Adult residents across South Vancouver Island who do not meet the mandate of provincially funded counselling programs.

Funding Stream:

COVID-19 Surge Fund

What This Grantee Is Doing for Community Counselling

Pacific Centre Family Services Association (PCFSA)'s Community Counselling program provides low-cost, sliding scale, high quality clinical counselling and trauma therapy for individuals, couples, and families. Their trauma-informed, strength-based, client-centered, inclusive approach provides high-quality counselling for those individuals who do not fit the mandate of funded programs but cannot afford fee-for-service counselling. Through the Covid-19 pandemic, services have been primarily delivered through Telehealth, a form of counselling that takes place by telephone or video. They are now offering a hybrid model, delivering limited in-person counselling sessions, in addition to Telehealth. Through specialized trauma counselling, individuals and families will experience improved self-esteem, confidence, and a sense of purpose, making them better able to handle challenges and to make healthy choices.

PCFSA operates in Colwood, Langford, and Sooke and the Community Counselling program is one of many other counselling and social services programs available for isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.


"This funding has helped to fill a need in the community for individuals who have been impacted by Covid 19, do not meet the mandate for other funded programs, and cannot afford private counselling. It has provided a resource for those individuals who need it the most and can afford it the least. By offering sessions virtually, we have also reduced barriers for individuals who either cannot get to a Centre for counselling or who have health or anxiety issues that prevent them from accessing service outside of the home. Mental health crises are continuing to be on the rise, with not enough services to support all those in need. This funding has been crucial in providing timely support for many of these individuals."

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